Built for teams who care about their customers
We started LinoChat with one belief: exceptional customer support shouldn't require exceptional budgets. Today, we're empowering thousands of teams to deliver the kind of service their customers deserve.
From a simple idea to serving 10,000+ companies
Founded in 2020, LinoChat was born from a simple observation: customer support shouldn't be complicated. Our founders, having experienced the frustrations of clunky support tools firsthand, set out to build something better.
What started as a lightweight chat widget quickly grew into a full-service platform. Today, we handle millions of conversations every month for businesses across every continent, from ambitious startups to Fortune 500 enterprises.
Backed by leading investors and driven by a world-class team, we're continuously innovating to stay ahead of rising customer expectations.
Customers Worldwide
Conversations Handled
Countries Served
Integrations Available
Our Core Values
These principles guide every product decision, every hire, and every customer interaction at LinoChat.
Customer-First
Every decision we make begins and ends with our customers. Their success is the measure of ours.
Innovation
We push boundaries relentlessly, embracing new ideas and technology to solve hard problems elegantly.
Empathy
We listen deeply, understand genuinely, and build software that reflects real human needs.
Excellence
Good enough is never enough. We hold ourselves to the highest standard in everything we ship.
Meet Our Leadership
A passionate team of builders, operators, and customer advocates united by a shared mission.
Sarah Chen
CEO & Co-founder
Former VP of Support at Zenith. Passionate about making world-class customer service accessible to every business.
Michael Johnson
CTO & Co-founder
Ex-Google engineer with a decade of experience building scalable real-time communication systems.
Emily Davis
Head of Product
Product leader who previously shaped user experiences at Intercom. Obsessed with simplicity and delight.
David Wilson
Head of Customer Success
Built and scaled support teams at three SaaS unicorns. Believes every customer interaction is a chance to create a fan.